Accessibility Statement

What we have built for

• Semantic headings and landmarks, so a screen reader can move through a page by structure
• Keyboard access to every link, button, form field and dialog, with a visible focus ring
• Text and interface colours checked for contrast against their backgrounds
• Layouts that reflow to narrow screens and to enlarged text without clipping content
• Form fields with real labels, and errors reported in text rather than by colour alone
• Alternative text on content images, and decorative images hidden from assistive technology
• Server-rendered pages, so content is readable before scripts finish loading

Known gaps

• Some long location and service listings are dense to navigate with a screen reader; we are shortening them
• A few data tables, such as sample report formats, scroll horizontally on small screens
• The guided enquiry assistant has been checked with a keyboard but not yet with every screen reader and browser combination

Reaching us another way

If any part of this site is hard to use, you do not need to work around it. Call +91 96731 98867 during Mon–Sat, 9:00 am – 7:00 pm or email [email protected] and we will take your enquiry directly and send information in whatever format suits you.

Telling us about a problem

Tell us the page, what you were trying to do, and the device, browser or assistive technology you were using. We aim to acknowledge within 2 working days and to fix clear barriers in our next release.