Industry
Store experience, asset and compliance checks across all your outlets.
Market Surveys
Counting people passing or entering a site at set time slots to judge location potential or campaign reach.
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Verification
Labelling company equipment with barcode or QR tags and building a clean, location-wise asset register.
View serviceCustomer Experience
Assessing sales handling, service quality and customer experience through trained mystery shoppers.
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Retail Audits
Comparing actual outlet execution against your campaign instructions and planogram.
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Verification
Physical verification that listed equipment is present, with condition and identification details recorded.
View serviceThe problem
Why retail chains send a third party to look instead of accepting what comes back from the field.
What changes
Drawn from the briefs we are asked to quote for most often in this industry.
25 distinct checklist points sit across the 5 services mapped to this industry; your brief decides which apply.
Use cases
The three shapes of work this industry asks for most. Each one runs on your checklist, not a standard template.
Customer Experience
Trained shoppers run your scenario, score sales handling and service against the same sheet in every store, and write up what a real customer would have experienced.
Verification
Fixtures and equipment are tagged with barcode or QR labels and recorded location-wise, so the register reflects where assets actually sit.
Retail Audits
Each outlet is checked inside the launch window for material installed on time, offer communication visible and staff aware of the campaign.
Reporting
Fieldwork is only useful if it turns into something you can put in front of a client, a committee or an auditor.
Every submission is reviewed by a supervisor, and random back-checks are run on completed work.
Taken straight from the approved checklist, so the next round is comparable with this one.
Receive the brief
Location list, purpose, checklist, deadline and required evidence.
Confirm scope
Access arrangements, client authorisation, contacts and reporting format.
Plan routes
Group nearby locations and assign field people.
Brief the team
Share the checklist and escalation contact.
Complete visits
Collect observations, photographs and contact responses.
Review submissions
Check completeness, consistency and missing evidence.
Deliver the report
Completed visits, exceptions and the actions needed.
Manage revisits
Get instructions for inaccessible or unresolved locations.
By location · 76 localities
Choose an area to see how we run Retail Chains assignments there — the premises you'll meet, access patterns and the visit windows that work locally.
South and central Mumbai — dense commercial districts, wholesale markets and corporate headquarters where visits are planned around traffic and building access rules.
Bandra to Dahisar along the Western line — malls, high streets, studios and industrial estates covered by area-wise field teams.
Kurla to Mulund along the Central and Harbour lines — malls, wholesale markets, IT parks and industrial belts.
Thane city and the Ghodbunder corridor — townships, malls, industrial estates and dense residential markets.
Vashi to Ulwe — planned nodes, APMC markets, MIDC industrial belts and IT parks along the Thane–Belapur road.
Panvel, Kamothe, Kalamboli and Taloja — traditional markets, the steel market, MIDC units and new residential nodes.
Working outside these areas? Tell us the addresses — we often cover the surrounding belt too.
FAQs
Store experience, asset and compliance checks across all your outlets. The mapped set for this industry is Footfall Counting, Fixed Asset Tagging, Mystery Shopping, Campaign Compliance Audits, Asset Verification — all available in Mumbai, Thane, Navi Mumbai and Panvel.
A consistent, unannounced read on service, assets and campaign execution across every outlet, scored the same way store to store. The 5 services mapped here carry 25 distinct checklist points between them; your brief decides which of those apply.
Location list with addresses and contact names, Checklist or instructions, Required photographs and evidence, Reporting deadline and format.
Store-wise scored checklist, Photographs of the asset and its tag, Missing and mismatch report, Hour-wise footfall sheet, Peak-hour chart, Site photographs. Every submission is reviewed by a supervisor before it reaches you.
Mystery shopping score per store and per cluster, Assets found and tagged against the register, Campaign compliance in the launch week, Counted footfall by time slot. The figures come from the checklist you approved, so the next round can be tracked the same way.
Assignments typically start within one to three working days of a confirmed brief, once the address list, checklist, permissions and deadline have been reviewed.
By number of locations, spread, checklist length, evidence required, revisits and deadline — per visit, per project, monthly, or as a dedicated field resource.
Ready to brief your field visits?
Share the scope — we'll come back with routes, timelines and a clear quote.