Short answer
What should a authorised Document or Notice Delivery checklist include?
Authorised Document or Notice Delivery is a field service in which a trained team delivering client-provided documents or notices and recording acknowledgement or attempted delivery. You share the locations and instructions; the team completes the visits, the evidence is reviewed, and you receive one consolidated report. Every collections visit is made only on the client's written authorisation, using the client's approved script and payment channels.
At a glance
- What this covers
- Every checklist point and its evidence rule
- Division
- Collections field support · Documents
- Checklist points
- 5 standard checks
- Report outputs
- 4 deliverables
- Coverage
- Mumbai, Thane, Navi Mumbai, Panvel
- Read time
- 3 min
What you will learn
- Core checklist — 5 steps, in the order a field team works through them
- Evidence rules — 4 points you can lift straight into your own brief
- Turning the checklist into a field form — 5 steps, in the order a field team works through them
Core checklist
- Document matches the case — photograph or record proof
- Delivered to the right person — photograph or record proof
- Acknowledgement collected — photograph or record proof
- Refusal or absence recorded — photograph or record proof
- Time and place of attempt — photograph or record proof
Evidence rules
- Every photo carries the job ID and location ID
- Wide shot for context plus close-up for detail
- Time and location stamp kept on the file
- Unclear or missing evidence triggers a revisit
Turning the checklist into a field form
- One question per line for each of the 5 points, with a fixed answer format
- A mandatory photograph against the points that decide the outcome, starting with document matches the case
- A remarks box for anything the checklist does not cover
- An outcome code at the end of the form
- Job ID and location ID pre-filled rather than typed on site
When is a visit counted as complete?
A visit is complete only when every checklist item has an answer and the required evidence. Visits that could not be completed are marked inaccessible, with the reason, and sent to you for a revisit decision.
What you receive
- Delivery proof per case
- Photographs of attempt
- Refused / not available list
- Delivery summary
What to share before the visits
- Client-provided documents
- Client authorisation letter
- Delivery instructions
Key takeaways
- An authorised Document or Notice Delivery checklist is only useful when each of the 5 points has one fixed answer format and a matching piece of evidence.
- The checklist runs from document matches the case to time and place of attempt, with evidence recorded against the points that decide the outcome.
- You receive 4 outputs: Delivery proof per case, Photographs of attempt, Refused / not available list, Delivery summary.
- Visits are made only on your written authorisation, between 8:00 am and 7:00 pm, using your approved script and payment channels.
- Visits run across Mumbai City, the Western and Eastern Suburbs, Thane, Navi Mumbai and Panvel, and assignments typically start within one to three working days of a complete brief.
What to do next: turn the checklist into a brief
A checklist becomes an assignment the moment it has fixed wording, an evidence rule against each point and a location list behind it.
Freeze
Lock the wording of every point
Field staff answer exactly what is written. Keep all 5 points to one question with one answer format, including time and place of attempt.
Evidence
Attach a photo rule to each point
A wide shot for context and a close-up for detail, both carrying the job ID and location ID so the file can be matched later.
Send
Pair it with the location list and deadline
Send the checklist together with client-provided documents, client authorisation letter, delivery instructions — that is a complete brief, with nothing left to chase.
Before you send it
Starting authorised document or notice delivery
Collections visits are made between 8:00 am and 7:00 pm, only on written client authorisation and through your approved channels.
Share a brief and location listFrequently asked questions
What should a authorised Document or Notice Delivery checklist include?
Authorised Document or Notice Delivery is a field service in which a trained team delivering client-provided documents or notices and recording acknowledgement or attempted delivery. You share the locations and instructions; the team completes the visits, the evidence is reviewed, and you receive one consolidated report. Every collections visit is made only on the client's written authorisation, using the client's approved script and payment channels.
Which areas do you cover for authorised Document or Notice Delivery?
Mumbai City, the Western and Eastern Suburbs, Thane, Navi Mumbai and Panvel, with local field teams in each area.
How fast can authorised Document or Notice Delivery start?
Most assignments start within one to three working days of receiving a complete brief, depending on volume and spread.
What evidence will I receive?
Delivery proof per case and Photographs of attempt, matched to a unique job and location ID.